ONSITE COURSE FAQs
How do I pay for Supplies?
Any supplies can be purchased here online by browsing and adding to the shopping cart. If you see what you need call our office or send us a "contact us" request. We take cash, VISA, Mastercard or cheque based on a credit application for large orders.
How long will it take to receive my supplies?
Typically 7-14 days
Are these regulation supplies?
Yes we source all supplies based on Health Canada and Occupational Health and Safety regulations.
Can I book a course & buy supplies in one transaction?
Yes you can add online and on-site courses to your shopping cart. You can also continue to shop our supplies page and add those additional items to your cart and check out all at once.
My method of payment was rejected, who can I talk to?
Our office hours are Monday to Friday 08:30am to 4:30pm. Call our office, fill out a contact request or send us an email at firstname.lastname@example.org
My supplies came damaged/defective, what’s my next course of action?
Customer service is paramount to us. We provide a 100% money back guarantee if you are not satisfied. Contact us anytime to process your guarantee if items are defective, damaged or not the right fit.